history

30 years of great achievements

Our journey

Our story begins in 1989 in a small workshop where small hands work together to deliver our first customers. Our order book is filling up and we have started to invest in professional equipment for industrial cardboard.
We import Kraft reels and transform them into boxes, everything is done in-house: study of customer needs, establishment of specifications, design of box samples, development of BàTs, making of die-cut shapes, production, cardboard printing and cutting.
Since 2010, we have been exporting our boxes. International brands trust us, and we adapt to their requirements.
We recycle all our waste: cardboard waste is baled to be recycled into Kraft reels, treated water, ink stubs cleaned, dried and reused in other industries, plastic packaging of our raw materials donated to the plastic processing industry…
And our story continues with our human resource which is our most important asset, and our customers thanks to whom we dedicate our success.

Our Mission

OUR VISION :

Newpack, the leader in the packaging industry within the Indian Ocean, respectful of international standards, with its committed team at the service of its customers.

OUR STRATEGY:

Customer orientation, supported by Product Leadership and Operational Excellence formalised by the two axes of priority : Quality and Speed.

Our values

Our value is focused on our Clients:

 

CELERITY

Speed, agility, responsiveness in our daily actions.

LOYALTY

A trust-based relationship, transparent and with respect of commitments.

INNOVATION

Creativity to develop and offer effective solutions.

EXCELLENCY

The ambition to always be the best and a reference in our profession.

NORMS AND STANDARDS

International certifications and best practices policies as a guarantee of quality.

TEAMWORK

The talent of all to the benefit of the customer orientation and the common objectives.

OUR CERTIFICATION 

Compliance, requirements, international standards. 

QUALITY POLICY

Our Quality approach aims to increase customers’ satisfaction by applying a Quality Management System, ensuring the conformity of the delivered packaging to client’s request.

REGULATORY COMPLIANCE

Commited to respect international standards, NEWPACK has set up a Quality Management System attested by the ISO 9001 certification.
Newpack is committed to a responsible and a sustainable operation in all aspects of its production chain.

PRODUCT COMPLIANCE

We are committed to deliver products that meet our customers’ requirements, With the right quality and produced in accordance with the standards. 

SIGN OF CONFIDENCE

We are attentive to your needs, we are very responsive to any request and any complaints in order to ensure your satisfaction 

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